At q 789, we believe that gaming and betting should be entertainment — enjoyable, affordable, and in your control. This page explains the tools we provide to help Pakistani players keep it that way, and what to do if gaming ever stops feeling like fun.
Responsible gaming, at its core, means staying in control of how much time and money you spend on betting and casino games. It means treating q 789 as a source of entertainment — something you do for enjoyment, not as a way to make money or escape from stress.
The reality is that most Pakistani players who use q 789 never have a problem. They bet a bit on PSL, play some roulette, and enjoy the experience without it ever becoming anything more than a pastime. But gaming problems can develop gradually, and they can affect anyone — regardless of how experienced they are or how disciplined they think they are.
That is why q 789 has invested in a comprehensive set of responsible gaming tools — not because we are legally required to include a page about it, but because we genuinely care about the wellbeing of the Pakistani players who use our platform. These tools are built into the platform, easy to access, and effective. We want q 789 to be something our players feel good about using — today, next month, and next year.
Responsible gaming at q 789 is a shared effort. We do our part by providing tools, monitoring for warning signs, and making it easy to get help. You do your part by using those tools honestly and reaching out when you need to. Together, we keep gaming what it should be — fun.
Remember: There is no such thing as a guaranteed winning strategy at q 789 or on any gaming platform. The house has a mathematical edge on all games. Chasing losses is one of the most common paths to problem gambling. If you are betting more than you planned in order to win back money you have already lost, please use the tools on this page.
Every tool below is available directly from your q 789 account settings — no forms to post, no waiting periods, no one trying to talk you out of it.
Set a maximum amount you can deposit into your q 789 account per day, week, or month. Once the limit is reached, q 789 will not accept further deposits until the limit period resets. You can request to reduce your limit and it takes effect immediately. Requests to increase a deposit limit take 7 days to apply — giving you time to reconsider.
Set a cap on how much you are willing to lose over a defined period at q 789. Once your net losses reach the limit, your account will be restricted from further betting and casino play until the period resets. Like deposit limits, loss limit reductions take effect immediately, while increases require a 7-day waiting period.
Set a maximum session duration for your q 789 play. When you reach the time limit you have set, you will receive a clear notification and your session will end. This is a simple but effective way to prevent extended, unplanned gaming sessions that often lead to higher losses.
Take a break from q 789 for a defined period — 24 hours, 7 days, 30 days, or a custom duration of your choice. During a cooling-off period, your account will be restricted from betting and casino play, and you will not receive any promotional communications from q 789. The restriction applies immediately upon request.
If you feel that gaming has become a problem and you need to stop using q 789 for a longer period or permanently, self-exclusion is the right tool. Request self-exclusion by contacting q 789 support at support@q789.link. We process self-exclusion requests without delay and without any attempt to change your mind. Minimum self-exclusion periods are available from 6 months upwards.
Your q 789 account provides a full history of your deposits, withdrawals, bets, and gaming sessions. Reviewing this regularly is one of the most practical responsible gaming habits — it gives you an honest picture of how much time and money you are spending, and helps you notice patterns before they become problems.
Go to q789.link and log in with your username and password. All responsible gaming tools are available from within your account.
Navigate to the Account Settings section — accessible from the user menu in the top right corner of the screen on both mobile and desktop.
Within Account Settings, you will find the Responsible Gaming section. All available tools are listed here with clear instructions for setting each one.
Choose the tool or tools you want to apply, enter the values or periods that suit your situation, and confirm. Changes that restrict your activity take effect immediately.
If you have any difficulty accessing the responsible gaming tools, or if you want to request self-exclusion, contact our support team at support@q789.link or via live chat. We are available 24/7 in English and Urdu.
Problem gambling does not always look the way people imagine. It rarely involves dramatic losses overnight. More often it develops gradually — small changes in behaviour that add up over time. These are some of the signs to watch for in yourself or someone you know.
Spending more money on betting or casino games than you originally planned, and doing this regularly — not as a one-off.
Chasing losses — placing further bets in an attempt to win back money you have already lost, even when you know you should stop.
Borrowing money to fund gaming at q 789 or any other platform, or using money set aside for essential expenses such as rent, food, or bills.
Thinking about gambling or sports betting for large parts of the day, including when you are not actively gaming.
Feeling irritable, anxious, or low in mood when you are not able to gamble, or immediately after a losing session.
Hiding your gambling activity from family members or close friends, or lying about how much time or money you are spending at q 789.
Feeling like you need to bet with increasingly larger amounts of money in order to get the same sense of excitement or enjoyment.
Tried to stop or cut back on gambling more than once and found yourself unable to stick to your own limits despite wanting to.
If you recognise any of these signs in yourself, it does not mean you have failed or that the situation is hopeless. It means now is a good time to use the tools on this page or to reach out for support. Many people with gambling problems get through them — especially when they act early. q 789 is here to help you do that.
Answer honestly. This is not a clinical tool — it is just a way to check in with yourself about your gaming habits at q 789 and elsewhere.
Responsible gaming is not just a policy page at q 789 — it's built into how the platform operates
q 789 monitors account activity for patterns associated with problem gambling — extended sessions, rapid loss sequences, and sharp increases in deposit frequency. Where concerns arise, our responsible gaming team may reach out proactively.
Every q 789 account goes through age verification. We use a combination of self-declaration at registration and document-based checks to ensure that no one under 18 can use our platform.
Our support team is available 24 hours a day, every day of the year, in both English and Urdu. If you need to talk about your gaming, set a limit, or request self-exclusion, someone is always there to help — no judgement.
q 789's promotional communications are designed with responsibility in mind. We do not target players who are on cooling-off periods or who have self-excluded. Our promotions never imply that gambling is a way to make money.
q 789 publishes the return-to-player (RTP) percentages for casino games and provides odds information for sports markets, so Pakistani players can always make informed decisions about where and how they play.
This page is part of q 789's ongoing commitment to player education. We want every Pakistani player who uses our platform to understand the risks, know the signs, and feel empowered to make choices that are right for them.
The vast majority of people who bet on cricket, play roulette, or enjoy card games at q 789 never experience any problem. But good habits make a real difference in keeping it that way. These are straightforward, practical tips that experienced Pakistani players use to stay in control.
Set a budget before you start. Decide the maximum amount you are willing to spend in a session before you log in to q 789 — not while you are playing. Use the deposit limit tool to make this decision stick.
Treat losses as the cost of entertainment. Think of money spent gaming the way you think about money spent on a cinema ticket or a meal out. It is paid for enjoyment, not for the chance of profit.
Never gamble with money you cannot afford to lose. This is the single most important rule at q 789. If the money you are considering betting would otherwise be needed for rent, groceries, or your family — it should not be on a betting slip.
Set a time limit and use the session control tool. It is easy to lose track of time when you are enjoying a live casino session or watching a cricket match at q 789. Setting a session limit takes ten seconds and prevents extended unplanned play.
Do not gamble when you are upset, stressed, or under pressure. Making betting decisions when you are emotionally compromised almost always leads to higher spending and worse outcomes. If you are going through a difficult time, q 789 will still be there when you feel better.
Review your transaction history regularly. Your q 789 account shows exactly what you have deposited, spent, and won. Looking at this honestly at least once a month gives you an accurate picture of your actual gambling activity — not the version you might remember.
Take breaks, even when you are winning. The urge to keep playing when you are on a winning run is one of the main ways casual gaming turns into problem gaming. Stick to the time and budget you set at the start, regardless of the outcome.
This Responsible Gaming page works alongside our Terms and Conditions and Privacy Policy. Together, these documents describe your rights and our commitments as Pakistan's trusted online gaming platform. If you have any question at all about your account or responsible gaming tools, our team is available 24/7 at support@q789.link.